Basic Follow-Up Automations

Get Directions

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Get Directions

  1. StepChoose one repeated task

    Pick an existing follow-up. Decide whether an internal reminder or customer message fits.

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  2. StepDefine trigger and action

    Confirm timing, recipients, required fields, and when the workflow should not run.

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  3. StepPrepare approved content

    Gather wording, links, sender details, and permissions. Assign replies and exceptions.

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  4. StepConfigure and test

    Use test data. Check fields, timing, delivery, duplicates, and stopping conditions.

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  5. StepActivate and hand over

    Get approval. Monitor early runs. Show the owner how to track activity and pause.

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